Due to the COVID 19 pandemic, throughout the past year, some of the information provided in the Gateway website may be outdated or changed. We are trying to resolve this for all organisations; apologies if you have been affected.

What should I do in a crisis?

For urgent mental health support in a crisis you can call your local crisis support helpline.

For St Helens this is 0800 051 1508.
This is a freephone number and operating 24 hours a day, 7 days a week.

For more information on help in a mental health crisis see North West Borough Trust Help in a Crisis webpage www.nwbh.nhs.uk/Help-in-a-crisis

If there is an immediate life threatening danger (to yourself or others) call the emergency services on 999.

If you have accessed mental health services before (e.g. if you have a Care Plan)
You should have been given contact details to use in an emergency/crisis.

If you need someone to talk to see the following helplines:

  • Samaritans – Helpline: 116 123
  • Papyrus – For children and young people under the age of 35. Helpline: 0800 068 4141
  • CALM – Helpline:0800 58 58 58