How do I get an assessment of my social care needs?

To see if you are eligible for social care, St Helens Council will carry out an assessment that will show what your care needs are.

To access services a referral is taken by a Contact Centre Advisor and sent to the appropriate team. Your referral will be allocated to a member of Adult Social Care staff who will assess your needs and determine whether you are eligible for services.
You can refer yourself or be referred by a health or social care professional in the following ways:

  • Call 01744 676767
  • Visit the Council Contact Centre Reception, Wesley House, Corporation Street, St Helens, WA10 1HF
  • Email contactcentre@sthelens.gov.uk.

    For more information on care needs assessments, paying for care and direct payments see St Helens Council website-social care and health section or click here for a link, check out the related documents at the bottom of the page for more information.

    The following organisations have an array of information and useful fact sheets on social care and support on their websites:

  • AGE UK
  • Independent Age
  • NHS – see www.nhs.uk